Arena (Rockwell) simulator crashes everytime I click check model or run

I'm using Arena simulator (by Rockwell), in particular the "Arena training and Evaluation Mode" for students. After using it without any problems for a few months, since yesterday every time I click on "check model" or "run the model" Arena closes automatically. I have no idea what could be the cause (I haven't made any changes to the PC, the only thing I did was to add a new video card). Has anyone had the same problem? Any suggestions?

4 Answers 4

Arena works with access software, it is likely that the version of access you have on your computer is not compatible with the version Arena needs to work properly. Go to the unzipped folder you extracted from the zip you downloaded, go to MediaImage, then Redist, then AccessDataBaseEngine and finally install the file found there. These steps should solve your problem.

I have done what you said, but I still have the same problem. I have also tried to reinstall the program, but nothing changed.